What is the Damage Protection Program?

Accidental damage from insureds does happen. Traditionally, this was managed via a security deposit or short-term rental damage insurance purchased by the policyholder. Both are cumbersome and often have big limitations in protection.
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As a Sinistar host, you are automatically enrolled in our Damage Protection Program, which covers the cost of accidental property damage from the insured up to $2,000.

What does it cover?

• Property that has been physically damaged by the guest’s actions or omissions during their stay
• Accidental and intentional damage
• Lesser the cost to repair or replace a damaged item
• Pet damage
• Structural damage
• Labour costs

Examples include, but are not limited to:

• Indoor & outdoor furniture
• Carpet cleaning costs for stains
• Drywall repair
• Stolen items with a valid policy report
• Bikes, surfboards, kayaks, etc.

For more information about the coverage overview, please visit this link for a full list of conditions and exclusions.

What does it mean for me as a host?

With our Damage Protection Program, your rental property is protected at all times, and you can securing earnings with coverage against unexpected damages.

• For bookings up to 10 nights in length, a Minimum Fee $34.00 plus tax is charged.
• For bookings longer than 10 nights, the applicable amount of nightly fees $3.40/night plus tax is charged.

How do I submit a damage notice?

You can simply submit a damage notice using this link online within 14 days of the policyholder’s departure.

Have questions?

Please don’t hesitate to get in touch with us at info@sinistar.com.