You can complete your request online or by phone at 1‑855‑717‑8878.

Information You’ll Need to Provide:

1. Your address and preferred locations

This helps us offer temporary accommodations in convenient areas. Your personal information is always protected.

2. Number of bedrooms

We will only contact hosts whose accommodations meet your criteria.

3. Number of people to be relocated

Include all adults, children, and infants who will be staying.

4. Insurance status

Sinistar is designed for people with home insurance coverage.

5. Insurance details

Providing complete information helps us coordinate with your insurer and process documents quickly. Include:

• Full name of your claims adjuster

• Name of your insurance company

• Claim file number (from your insurer’s documents or your adjuster)

6. Your specific needs

Tell us about any special requirements to help us find suitable accommodations for your family. Common requests include:

• Baby furniture

• Pet-friendly housing

• Private parking

• Accessibility features (reduced mobility)

7. Arrival and departure dates

You can request an extension if your stay needs to be longer. Hosts usually approve extensions.

Need help?

Write us at info@sinistar.com or dial 1-855-717-8878.